CLICK HERE FOR INFORMATION ON RATES!

!!!CLICK HERE FOR INFORMATION REGARDING PAST DUE TURN-OFF PROCEDURES AND PAYMENT OPTIONS!!!

AS OF 4/1/24 NAGD WILL NO LONGER MAIL DISCONNECT NOTICES. PLEASE UPDATE YOUR PHONE NUMBER IF YOU WOULD LIKE TO BE INCLUDED IN OUR AUTOMATED CALL SYSTEM.

WE ARE CURRENTLY INVOLVED IN THE ANNUAL LEAK SURVEY OF OUR SYSTEM.  WE HAVE CONTRACTED SURVIEW FIELD SERVICES TO CONDUCT THE SURVEY FOR THE COMPANY.  PLEASE BE AWARE THAT YOU MAY SEE A SURVIEW VEHICLE OR EMPLOYEE ON YOUR PROPERTY CONDUCTING THE SURVEY.

PLEASE UTILIZE OUR WEBSITE, MOBILE APPLICATION OR TOLL-FREE NUMBER (833-336-0999) TO MAKE CREDIT/DEBIT CARD AND E-CHECK PAYMENTS ($2.75 FEE PER TRANSACTION).

CLICK HERE TO VISIT OUR NEW ONLINE PAYMENT PORTAL!

Deposits and fees

Effective June 01, 2017

Deposits

North Alabama Gas District may require a deposit prior to commencing service in an amount equal to an estimated two months maximum bill, but in no event less than $50.00 for residential customers and $250.00 for small commercial customers.

  • Residential: Minimum of $50.00
  • Small commercial: Deposit is based on the connected BTU load. Minimum is $250.00
  • Industrial: A contract is required for industrial customers

Service fees

  • Returned check – $25.00
  • Turn on fee: Minimum $30.00 not to exceed $100.00 ($30.00 plus minimum bill for each month account is off, not to exceed $100.00).
  • Turn on fee for meter turned off for nonpayment during work hours: $45.00
  • After hours fee: $100.00
  • Turn on fee for meter turned off for nonpayment after hours or on holidays: $100.00 plus $45.00 turn on fee = $145.00 minimum charge.
  • Meter tampering fee: $150.00
  • Test meter fee: $20.00
  • Recheck meter reading fee: $5.00
  • Relocate residential service line: $75.00 (minimum).
  • Service line charge: $150.00 (minimum) for non-primary user.
  • Service line charge: $1.50/ft. over 300′ per service line for primary user.
  • Collection Fee: If we come to your location in an attempt collect payment, we will charge $15.00
  • There may be other fees accessed as needed.
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