Coronavirus (COVID-19) update: Business can be conducted at our drive-thru windows, by phone or online.

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North Alabama Gas District service information.

Frequently asked questions

The North Alabama Gas District serves Colbert, Limestone, Lawrence, and Madison Counties in North Alabama.

North Alabama Gas District hours:

  • Monday – Friday, 8:00 a.m. – 4:30 p.m.
  • Service: Monday – Friday, 7:30 a.m. – 3:30 p.m.
  • Emergency: 24 hours a day, 7 days a week
  • You must apply for service in person.
  • A service application must be filled out, identification must be presented, and a deposit or any fees must be paid before service will be connected.
  • Renters must have a copy of lease or have our Renter Verification Form filled out and signed by the owner.
  • Home owners must have proof of ownership, for example: Insurance policy, Tax records, Deed, etc.
  • Business applicants must have a copy of their business license.

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NOTE: If the holiday falls on Saturday the office will be closed on Friday. If the holiday falls on Sunday the office will be closed on Monday.

North Alabama Gas District is closed on the following holidays:

  • New Year’s Day
  • Martin Luther King Day
  • Good Friday
  • Memorial Day
  • July 4th
  • Labor Day
  • Veteran’s Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Eve
  • Christmas Day

North Alabama Gas District is continually performing operations, maintenance, and construction activities related to our facilities. If you see our representatives at your home or business, do not hesitate to safely ask them what they are doing. You may also call us at the numbers listed below, if you have questions or if additional information is needed.

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