North Alabama Gas District adds an odorant called “Mercaptan” to its natural gas so the odorless gas will have a distinctive odor similar to rotten eggs. This odor is added for safety purposes so that a natural gas leak can be detected by smell.
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AS OF 4/1/24 NAGD WILL NO LONGER MAIL DISCONNECT NOTICES. PLEASE UPDATE YOUR PHONE NUMBER IF YOU WOULD LIKE TO BE INCLUDED IN OUR AUTOMATED CALL SYSTEM.
WE ARE CURRENTLY INVOLVED IN THE ANNUAL LEAK SURVEY OF OUR SYSTEM. WE HAVE CONTRACTED SURVIEW FIELD SERVICES TO CONDUCT THE SURVEY FOR THE COMPANY. PLEASE BE AWARE THAT YOU MAY SEE A SURVIEW VEHICLE OR EMPLOYEE ON YOUR PROPERTY CONDUCTING THE SURVEY.
PLEASE UTILIZE OUR WEBSITE, MOBILE APPLICATION OR TOLL-FREE NUMBER (833-336-0999) TO MAKE CREDIT/DEBIT CARD AND E-CHECK PAYMENTS ($2.75 FEE PER TRANSACTION).
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North Alabama Gas District adds an odorant called “Mercaptan” to its natural gas so the odorless gas will have a distinctive odor similar to rotten eggs. This odor is added for safety purposes so that a natural gas leak can be detected by smell.