CLICK HERE FOR INFORMATION ON 2022 RATE CHANGES!

!!!CLICK HERE FOR INFORMATION REGARDING PAST DUE TURN-OFF PROCEDURES AND PAYMENT OPTIONS FOR 2022!!!

PLEASE UTILIZE OUR WEBSITE, MOBILE APPLICATION OR TOLL-FREE NUMBER (833-336-0999) TO MAKE CREDIT/DEBIT CARD AND E-CHECK PAYMENTS ($2.50 FEE PER TRANSACTION).

AUTOMATIC BANK DRAFT IS FREE AND A CONVENIENT WAY TO PAY YOUR GAS BILL!!

CLICK THE FORMS TAB TO DOWNLOAD A BANK DRAFT PLAN AUTHORIZATION FORM!!

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Customer Service Associate/Office Clerk - Muscle Shoals Office Full-time entry-level position requiring excellent customer service and clerical skills.  Must be professional, courteous, and capable of efficiently completing transactions and handling customer issues with attention to detail and accuracy.  Competency and experience in verbal communication, data entry, Microsoft Office, office machines, and cash management.  Bachelor’s/Associate Degree...

Mail: Please make checks payable to North Alabama Gas District and include your payment stub located at the bottom portion of the statement.  Please do not mail cash.  Cash payments should only be made when paying in person at our office. Counter, Drive-Thru or Drop Box: We take payments by cash or check at the Muscle Shoals and...

Muscle Shoals Office 602 Dearborn Avenue PO Drawer 2590 Muscle Shoals, AL 35662 Phone: 256-383-3306 Fax: 256-386-0627 Map Madison Office 108 Church Street PO Box 1428 Madison, AL 35758 Phone: 256-772-0227 Fax: 256-772-8098 Map

The North Alabama Gas District serves Colbert, Limestone, Lawrence, and Madison Counties in North Alabama.

Routine service Every effort will be made to complete routine (non-emergency) service work calls the day service is requested, but workload and the availability of personnel may require the service work call to be scheduled for the next business day. No routine service work call will be dispatched after 3:30 p.m., unless the customer is...

EffectiveApril 14, 2017, a new Pipeline and Hazardous Materials Safety Administration (PHMSA) regulation requiresall natural gas utilities to notify customers about excess flow valves (EFV) and to install an EFVif the customer requests one. In accordance with the new regulation North Alabama Gas District will install an EFV for all existing customers who request to...

North Alabama Gas District hours: Monday - Friday, 8:00 a.m. - 4:30 p.m. Service: Monday - Friday, 7:30 a.m. - 3:30 p.m. Emergency: 24 hours a day, 7 days a week

North Alabama Gas District hours: Monday - Friday, 8:00 a.m. - 4:30 p.m. Service: Monday - Friday, 7:30 a.m. - 3:30 p.m. Emergency: 24 hours a day, 7 days a week

North Alabama Gas District offers e-billing as an alternative to paper bills. Delays with the postal service and the rising postal rates make e-billing a quicker and more cost effective way to receive your bill. Learn more.

When you sign up for the bank draft plan your gas bill will be drafted from your account on the due date of your bill each month. You will continue to receive a gas bill, and the bill will be marked “Paid by Bank Draft” on the bottom left portion of the bill. Learn more.

Each natural gas meter assembly includes a valve so the gas supply can be shut off from the outside before it enters the meter. This shut off valve is located just above the ground and before the meter. Learn more.

If a leak is suspected, from a safe place call North Alabama Gas District: 256-383-3306 (Muscle Shoals office) 256-772-0227 (Madison office) Phones are answered 24 hours a day, seven days a week.

You must apply for service in person. A service application must be filled out, identification must be presented, and a deposit or any fees must be paid before service will be connected. Renters must have a copy of lease or have our Renter Verification Form filled out and signed by the owner. Home owners must...

The underground facilities at your project site will be identified by color coded paint, stakes or flags. Once the markings are placed, it is important that no one remove them until the project is complete.

An odorant is added to natural gas to give it a very distinct “rotten egg” smell. If you smell gas or think you smell gas, hear a blowing, roaring or hissing sound, see dirt blowing into the air, notice bubbling in standing water, or witness a fire or explosion which could involve natural gas you...

Natural gas is colorless, odorless, and lighter than air. It is also one of the cleanest, safest, and most affordable sources of energy for residential, commercial, and industrial use. However, natural gas is extremely flammable and can be ignited by various means including the smallest spark or flame. Any natural gas leak can be potentially...

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